Billing & Payment
Payment Options
WeSellCases.com accepts Discover, VISA, Mastercard, American Express, Apple Pay, Google Pay and PayPal. Please see our Security Policy for more information about our online ordering system.
Order Modifications
If you’ve placed an order online please be sure to review the order carefully. If you find any errors, please contact us immediately via Live Chat or Contact Us page. Please understand that if you do not contact us right away, we will not be able to modify your order. Due to our automated system, orders may be automatically submitted and fulfilled soon after they are completed online.
Discounts
If you are experiencing difficulties with a discount code and this is the first time you’ve used it, make sure that you enter the code exactly as it is shown. If you have already submitted an order, please understand that we may not able to make changes to the financial aspect of your transaction.
Billing
Once an order has been submitted, credit cards will be pre-authorized for the total dollar amount of the order. Pre-authorizations will show up immediately, though this does not indicate that a charge has been made. In addition to the bank’s authorization, our software system will run various authorization checks. If for any reason an order is not authorized by our software system, the order will not be processed, nor will an order confirmation be issued. Under these circumstances, the customer WILL NOT be charged. However, the amount may still appear as a pre-authorization for approximately 2-3 business days.
Order Not Processing
Possible reasons that an order would not process:
WeSellCases.com reserves the right to correct price errors before fulfilling any orders.
WeSellCases.com accepts Discover, VISA, Mastercard, American Express, Apple Pay, Google Pay and PayPal. Please see our Security Policy for more information about our online ordering system.
Order Modifications
If you’ve placed an order online please be sure to review the order carefully. If you find any errors, please contact us immediately via Live Chat or Contact Us page. Please understand that if you do not contact us right away, we will not be able to modify your order. Due to our automated system, orders may be automatically submitted and fulfilled soon after they are completed online.
Discounts
If you are experiencing difficulties with a discount code and this is the first time you’ve used it, make sure that you enter the code exactly as it is shown. If you have already submitted an order, please understand that we may not able to make changes to the financial aspect of your transaction.
Billing
Once an order has been submitted, credit cards will be pre-authorized for the total dollar amount of the order. Pre-authorizations will show up immediately, though this does not indicate that a charge has been made. In addition to the bank’s authorization, our software system will run various authorization checks. If for any reason an order is not authorized by our software system, the order will not be processed, nor will an order confirmation be issued. Under these circumstances, the customer WILL NOT be charged. However, the amount may still appear as a pre-authorization for approximately 2-3 business days.
Order Not Processing
Possible reasons that an order would not process:
- The billing address that is on the order does not match the billing address that the card statement is sent to.
- Unavailable funds.
- Incorrect card security code. For most credit cards, enter the three-digit number that follows your account number on the back of your card. If you have an American Express card, enter the four-digit number printed above your account number on the front of your card.
- Incorrect card number or expiration date.
- If your order did not process and you still see authorizations on your credit or debit card, please don't fret. These are not charges, and no money has been taken from your account. They are merely pending authorizations and will drop off your account in 2-3 business days. If you continue to have problems with your credit card on our site, please contact our Customer Service via Contact Us page.
WeSellCases.com reserves the right to correct price errors before fulfilling any orders.
